UPCOMING EVENTS
COCC Technology Partnership to Power Altoona First Savings Bank into the Future
07/20/2010
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AVON, Conn., July 20, 2010 — Altoona First Savings Bank has selected COCC for a long term technology partnership to energize the bank’s infrastructure and drive future success. COCC’s advanced technology platform, best practices and deep support will enable the bank to optimize its operational efficiency and deliver extraordinary service for growth.
“Top quality service drives our bank’s growth,” said Troy Campbell, Executive Vice President and Chief Operating Officer, Altoona First Savings Bank. “We wanted to find a technology partner who shares our service philosophy and delivers the next generation technology and outstanding support that will help us achieve our strategies going forward. We are very pleased to have found COCC.”
Altoona First Savings Bank is completely focused on serving the businesses and consumers located in Central Pennsylvania. The bank competes head-to-head with nationally-known financial firms and wins business based on its responsive service, local decision-making, and personal customer relationships.
“Our market is highly competitive,” said Mr. Campbell. “Our customers expect us to deliver all the large bank capabilities plus personal knowledge and rapid response to their needs. Maintaining that level of performance in the face of ongoing major changes in our industry is a challenge that requires complete focus and the best vendors to join the bank’s efforts as partners. COCC is that partner.”
Mr. Campbell explained that technology by itself is insufficient to meet today’s demands for top quality banking services. “Even next generation technology, with all its customer information and workflow capabilities, needs experienced practitioners to generate all the benefits,” said Mr. Campbell. “Over the past 12 years, COCC has developed a comprehensive set of best practices that will help our bank deliver the great promise of today’s advanced technologies.”
Altoona First expects to realize significant gains in efficiency soon after the technology conversion scheduled for 2011. Tighter integration between operating areas will save time and reduce learning curves bank-wide. Business intelligence will automatically present clearer, more timely views of the bank for more precise management decision-making. Advanced technology will also automate much of the bank’s compliance activities, freeing staff to serve customers.
“We are thrilled by our experiences with COCC thus far,” said Mr. Campbell. “Well before we selected COCC as our technology partner, their network specialists were sharing best practices with our technical staff. We have never seen a company so willing to work with us, to listen to our needs, and to respond with appropriate, innovative solutions. We really appreciate COCC’s co-operative spirit.”
“Teamwork is the essence of our technology service,” said COCC’s President and CEO, Richard A. Leone. “From the beginning, COCC has focused on working together with its clients to build business solutions. This makes our combination of technology and expert support uniquely effective at maximizing success for our client institutions. To keep us in sync with our clients, we reach out constantly for feedback to ensure that we are getting the job done. The whole package of technology, best practices and feedback will deliver the power of next generation technology innovation to Altoona First Savings Bank.”
ABOUT ALTOONA FIRST SAVINGS BANK
Altoona First Savings Bank has proudly served the financial needs of Central Pennsylvania residents for over 80 years, maintaining the highest standards of professionalism, honesty and customer service. As a true community bank, Altoona First is run by local trustees, management and employees, which means that all decisions benefit the community as well as the bank. Altoona First is “big enough to serve your needs, small enough to know your name.” For more information, please visit www.altoonabank.com or contact Troy Campbell at 814.943.5411.
ABOUT COCC
This client-owned data processing company provides outstanding service to financial institutions in the Northeastern United States. A 2009 CIO 100 honoree and member of this year’s FinTech 100, COCC delivers complete enterprise processing solutions to financial institutions using next generation, open systems. Client ownership gives COCC the focus and financial strength to make it the better data processor. For more information, please visit www.cocc.com or contact Robert Bessel at 860.674.7214.
OBSERVATIONS
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